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Chevrolet Colorado and GMC Canyon brake on their own

NHTSA campaign 24V133000 · Reported 2024-02-22 · General Motors, LLC

high How serious is it? About this label

Serious — unexpected hard braking can lead to a crash, but the notice does not tell owners to stop driving.

What's wrong, in plain English

On certain 2023 Chevrolet Colorado and GMC Canyon trucks, the camera at the front of the truck can mistakenly think something is in the road. When that happens, the automatic emergency braking system kicks in even though nothing is there, and the truck slows down or stops suddenly. That can surprise you and the drivers behind you. The fix is a software update for the camera system.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your truck is affected. 2. Call your dealer, or GMC at 1-800-462-8782 or Chevrolet at 1-800-222-1020 (recall A232424660). 3. Have the front camera module software updated — the repair is free.

Affected vehicles (2)

Who to contact

Chevroletofficial Chevrolet recall lookup

Customer service: 1-800-222-1020

GMCofficial GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
Summary
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front camera module (FCM) system may falsely detect an obstacle, causing the automatic emergency braking (AEB) to engage unexpectedly.
Safety risk
Unexpected automatic emergency braking can cause the vehicle to abruptly stop or slow down, increasing the risk of a crash.
Remedy
Dealers will update the front camera module (FCM) software, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424660.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.