Home › Chrysler › Pacifica › 24V238000
Chrysler Pacifica, Voyager Windshield Detachment Risk
high How serious is it? About this label
A windshield that comes loose during a crash can increase the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V238000 |
|---|---|
| Reported to NHTSA | Mar 28, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) (Stellantis) |
| Part affected | Visibility:windshield:critical Fasteners |
| Vehicles covered | 2 model/year combinations, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Chrysler is recalling certain Pacifica and Voyager minivans because the windshield may not have been properly attached to the vehicle. This means the windshield could come loose from the vehicle during a crash.
What you should do
2. Contact FCA (Chrysler) customer service at 1-800-853-1403 to schedule a repair.
3. The windshield replacement is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V238000. More in how recalls work.
Affected vehicles (2)
Who to contact
Chrysler — official Chrysler recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Chrysler Windshield and Wiper Recalls Owners Should Know About · all 3 Chrysler recalls in this area
Other Chrysler Pacifica recalls
- Sep 1, 2026Chrysler Pacifica Sensor Crack May Disable Stability Controlhigh
- Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
- Jun 4, 2026Chrysler Pacifica Hybrid: Battery Pack Fire Riskcritical
- Jun 2, 2026Chrysler Pacifica, Voyager Seat Wiring May Disable Airbagshigh
- May 21, 2026Chrysler Pacifica rearview camera image may not displaymedium
- May 11, 2026Chrysler Pacifica Wheelchair Vans Recalled for Loose Restraintsmedium
Official notice
- Component
- VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
- Safety risk
- A windshield that detaches from the vehicle during a crash can increase the risk of injury.
- Remedy
- Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.