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Cadillac XT5 driver airbag may not deploy
high How serious is it? About this label
An air bag that does not deploy as intended increases the risk of injury during a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V311000 |
|---|---|
| Reported to NHTSA | May 2, 2024 |
| Manufacturer | General Motors, LLC |
| Part affected | AIR Bags:frontal |
| Vehicles covered | 1 model/year combination, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
General Motors is recalling certain 2024 Cadillac XT5 vehicles because the driver's front air bag cushion may tear while the air bag is deploying. If the cushion tears, the air bag may not deploy the way it is designed to. An air bag that fails to deploy properly cannot provide the protection it is meant to give the driver during a crash.
What you should do
2. Contact a Cadillac dealer, or call Cadillac customer service at 1-800-458-8006.
3. The air bag module replacement is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V311000. More in how recalls work.
Affected vehicles (1)
Who to contact
Cadillac — official Cadillac recall lookup
Customer service: 1-800-458-8006
The bigger picture
- Cadillac Air Bag Recalls Cover Deployment and Warning Light Problems · all 4 Cadillac recalls in this area
Other Cadillac XT5 recalls
- Jun 20, 2024Cadillac XT5 and XT6 dashboard reminder lights may not workmedium
- Oct 12, 2023Cadillac XT5, XT6 and GMC Acadia windshield problemhigh
- Mar 16, 2023Cadillac, Chevy, GMC SUVs Transmission Half-Shaft Failurehigh
- Feb 2, 2023Cadillac XT5, GMC Acadia Half-Shaft Can Separatehigh
- Sep 22, 2022Cadillac XT5, XT6, GMC Acadia Camera May Failhigh
- Sep 22, 2022Cadillac and GMC label with unreadable tire size informationmedium
Official notice
- Component
- AIR BAGS:FRONTAL
- Summary
- General Motors, LLC (GM) is recalling certain 2024 Cadillac XT5 vehicles. The driver's front air bag cushion may tear during deployment, resulting in the air bag not deploying as intended.
- Safety risk
- An air bag that does not deploy as intended increases the risk of injury during a crash.
- Remedy
- Dealers will replace the driver's front air bag module, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232439241.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.