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Ram ProMaster Missing Side Door Safety Beam
high How serious is it? About this label
A missing door beam may not adequately protect occupants in a crash, and incorrect seating capacity information can result in an improperly loaded vehicle, both increasing the risk of injury in a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V416000 |
|---|---|
| Reported to NHTSA | Jun 6, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Structure:body:door |
| Vehicles covered | 4 model/year combinations, model years 2021–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Some ProMaster vans are missing a beam inside the side door meant to help protect occupants in a side-impact crash. These vans also have a tire placard listing the wrong seating capacity, which could lead to the vehicle carrying more people than it should.
What you should do
2. Contact a dealer or FCA US customer service at 1-800-853-1403 to schedule the repair.
3. The dealer will install the door beam and apply a corrected label, free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V416000. More in how recalls work.
Affected vehicles (4)
Who to contact
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- RAM Structure Recalls Cover Bed Steps, Tailgates and Door Beams · all 4 RAM recalls in this area
Other RAM Promaster recalls
- Sep 29, 2026Ram ProMaster Vans Risk Losing Power Steeringhigh
- Dec 17, 2025Wheelchair Restraints in Various Vehicles May Not Lockhigh
- Oct 23, 2025Ram ProMaster Radiator Fan Circuit May Overheathigh
- Oct 6, 2025Ram ProMaster Electric Vehicles Can Lose Drive Powerhigh
- Aug 26, 2025Ram ProMaster, Dodge Journey backup camera may failmedium
- May 21, 2025Ram ProMaster Rearview Camera May Not Displayhigh
Official notice
- Component
- STRUCTURE:BODY:DOOR
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
- Safety risk
- A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
- Remedy
- Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.