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Tesla Cybertruck Windshield Wiper Motor May Fail

NHTSA campaign 24V456000 · Reported Jun 19, 2024 · Tesla, Inc.

high How serious is it? About this label

Losing the wipers can make it harder to see the road, raising the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V456000
Reported to NHTSAJun 19, 2024
ManufacturerTesla, Inc.
Part affectedVisibility:windshield Wiper/washer:motor
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Too much electrical current can build up in the front windshield wiper system and cause the wiper motor controller to stop working. When the wiper motor controller fails, the windshield wipers may stop working. Without working wipers, it can be harder for the driver to see the road clearly, which increases the risk of a crash. To fix this, Tesla will replace the wiper motor free of charge.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
Contact Tesla Service, or call 1-877-798-3752, to schedule the repair.
The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V456000. More in how recalls work.

Affected vehicles (1)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Tesla Cybertruck recalls

All 11 Cybertruck recalls

Official notice

Component
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Summary
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. Excessive electrical current can cause the front windshield wiper motor controller to fail.
Safety risk
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy
Tesla service will replace the wiper motor, free of charge. Owner notification letters were mailed October 1, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-006.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.