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Tesla Cybertruck windshield wiper motor can fail

NHTSA campaign 24V456000 · Reported 2024-06-19 · Tesla, Inc.

medium How serious is it? About this label

Moderately serious: the truck is fine in clear weather, but a wiper that quits in heavy rain or snow can leave you unable to see, so get it replaced promptly.

What's wrong, in plain English

Too much electrical current can flow to the controller that runs the front windshield wiper, and the controller can burn out. If that happens, the wiper stops working. In rain or snow you could suddenly lose your clear view of the road, which makes a crash more likely. Tesla will replace the wiper motor for free, and owner letters were mailed October 1, 2024. Certain 2024 Cybertrucks are affected.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to check whether your truck is included.
2. Book service in the Tesla app or call 1-877-798-3752, referencing SB-24-17-006.
3. Have the wiper motor replaced at no charge.

Affected vehicles (1)

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Summary
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. Excessive electrical current can cause the front windshield wiper motor controller to fail.
Safety risk
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy
Tesla service will replace the wiper motor, free of charge. Owner notification letters were mailed October 1, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-006.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.