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Tesla Cybertruck may lose drive power from inverter fault

NHTSA campaign 24V832000 · Reported 2024-11-05 · Tesla, Inc.

high How serious is it? About this label

Losing drive power can happen while you are moving and increases crash risk, and while the notice does not tell owners to park the truck, you should arrange the repair promptly.

What's wrong, in plain English

The part that sends electrical power to the motor, called the drive inverter, can fail. If it does, the truck loses power to the wheels and will not pull anymore. Losing power in traffic or at highway speed raises the chance of a crash. Tesla is replacing the drive inverter at no charge, and it handles this at its own service centers rather than at a dealership. Owner letters went out in early January 2025.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Cybertruck is covered by recall SB-24-40-009.
2. Schedule service through the Tesla app or by calling Tesla customer service at 1-877-798-3752.
3. Let Tesla service replace the drive inverter; the repair is free.

Affected vehicles (1)

Who to contact

Teslaofficial Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
Summary
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. A fault in the drive inverter may cause a loss of drive power to the wheels.
Safety risk
A loss of drive power can increase the risk of a crash.
Remedy
Tesla service will replace the drive inverter, free of charge. Owner notification letters were mailed January 4, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-40-009.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.