Home › Lincoln › Nautilus › 24V597000
Lincoln Nautilus windows may not reverse when blocked
medium How serious is it? About this label
A closing window may press with too much force and pinch the driver or a passenger before it pulls back, which the notice says increases the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V597000 |
|---|---|
| Reported to NHTSA | Aug 9, 2024 |
| Manufacturer | Ford Motor Company |
| Part affected | Visibility:power Window Devices And Controls |
| Vehicles covered | 1 model/year combination, model years 2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Ford is recalling certain 2024 Lincoln Nautilus and 2024 Ranger vehicles. When the windows are closed using the feature that shuts them all at once, a window may fail to stop and go back down after it senses something in the way. Because of this, these vehicles do not meet the federal rule for power operated window systems. Dealers will update the software in the driver and passenger door modules at no charge.
What you should do
2. Contact a Lincoln dealer to have the door module software updated, or call Ford customer service at 1-866-436-7332 (recall number 24C24).
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V597000. More in how recalls work.
Affected vehicles (1)
Who to contact
Lincoln — official Lincoln recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Lincoln Visibility Recalls Cover Power Windows, Wipers and Windshield Defects · all 13 Lincoln recalls in this area
Other Lincoln Nautilus recalls
- Jun 9, 2026Ford Mustang, Lincoln Nautilus, Navigator Instrument Cluster Blankhigh
- Jun 9, 2026Lincoln Nautilus Lane Assist May Miss Hands-Off Alerthigh
- Mar 19, 2026Ford Explorer and Lincoln Models Camera and ADAS Lossmedium
- Mar 3, 2026Ford Explorer, Mustang, Nautilus EGR Valve Failurehigh
- Aug 8, 2025Ford Mustang, Lincoln Nautilus Headlights May Failhigh
- Aug 8, 2025Lincoln Nautilus Power Windows May Pinch Occupantsmedium
Official notice
- Component
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Summary
- Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
- Safety risk
- A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
- Remedy
- Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed September 13, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C24.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.