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Lincoln Nautilus Power Windows May Pinch
medium How serious is it? About this label
A window that closes with too much force before reversing increases the risk of injury to a driver or passenger. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V953000 |
|---|---|
| Reported to NHTSA | Dec 20, 2024 |
| Manufacturer | Ford Motor Company |
| Part affected | Visibility:power Window Devices And Controls |
| Vehicles covered | 2 model/year combinations, model years 2024–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Some Lincoln Nautilus vehicles have power windows that may not respond correctly when something is in the way as the window closes. A window is supposed to stop and reverse if it detects an obstruction, but in these vehicles that reversal may not work correctly or may not move back far enough. This means a closing window could press against a person or object with more force than it should before it reverses.
What you should do
2. Contact a Ford or Lincoln dealer, or call Ford customer service at 1-866-436-7332.
3. The repair (recalibrating the door control modules) is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V953000. More in how recalls work.
Affected vehicles (2)
Who to contact
Lincoln — official Lincoln recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Lincoln Visibility Recalls Cover Power Windows, Wipers and Windshield Defects · all 13 Lincoln recalls in this area
Other Lincoln Nautilus recalls
- Jun 9, 2026Ford Mustang, Lincoln Nautilus, Navigator Instrument Cluster Blankhigh
- Jun 9, 2026Lincoln Nautilus Lane Assist May Miss Hands-Off Alerthigh
- Mar 19, 2026Ford Explorer and Lincoln Models Camera and ADAS Lossmedium
- Mar 3, 2026Ford Explorer, Mustang, Nautilus EGR Valve Failurehigh
- Aug 8, 2025Ford Mustang, Lincoln Nautilus Headlights May Failhigh
- Aug 8, 2025Lincoln Nautilus Power Windows May Pinch Occupantsmedium
Official notice
- Component
- VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Summary
- Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
- Safety risk
- A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
- Remedy
- Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.