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Cadillac Lyriq Owner's Manual Misdescribes Head Restraints

NHTSA campaign 25V193000 · Reported Mar 27, 2025 · General Motors, LLC

medium How serious is it? About this label

The notice says incorrect head restraint information may lead to improperly adjusted head restraints, increasing the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V193000
Reported to NHTSAMar 27, 2025
ManufacturerGeneral Motors, LLC
Part affectedSeats:mid/rear Assembly:head Restraint
Vehicles covered1 model/year combination, model years 2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

General Motors is recalling certain 2025 Cadillac LYRIQ vehicles because the owner's manual inaccurately describes the rear outboard head restraints. If an owner relies on this incorrect description, the head restraints may end up improperly adjusted, which increases the risk of injury in a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact your Cadillac dealer, or call Cadillac customer service at 1-800-458-8006.
3. GM will mail a free corrected manual insert.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V193000. More in how recalls work.

Affected vehicles (1)

Who to contact

Cadillac — official Cadillac recall lookup

Customer service: 1-800-458-8006

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Cadillac Lyriq recalls

All 13 Lyriq recalls

Official notice

Component
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Summary
General Motors, LLC (GM) is recalling certain 2025 Cadillac LYRIQ vehicles. The owner's manual inaccurately describes the rear outboard head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."
Safety risk
Incorrect head restraint information may lead to improperly adjusted head restraints, increasing the risk of injury in a crash.
Remedy
GM will mail owner's manual inserts with the correct illustrations and descriptions for rear outboard head restraints, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N252492340.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.