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Cadillac Rearview Camera Problems: Blank Images, Gray Screens and Failures
Loss of the rearview camera image is the recurring problem across these Cadillac recalls, but the notices identify different defects. The September 2022 recall covers certain 2020–2021 XT5 and XT6 vehicles with optional Surround Vision: improperly crimped coaxial cable connectors can cause camera failure or intermittent operation. The November 2022 recall concerns certain 2019–2020 XT4 vehicles with Surround Vision, where the video processing module may lose communication with the camera. The February 2026 recall covers certain 2024 Lyriq vehicles whose camera screen may turn gray without an image. The XT5 and XT6 recall spans two model years for each model.
Warning signs to watch for
- September 2022 XT5/XT6 camera recall: the rearview camera may fail or function intermittently.
- November 2022 XT4 camera recall: the rearview camera image may disappear.
- February 2026 Lyriq camera recall: the screen may turn gray with no camera image.
Can you keep driving? What the notices say
None of these three recall notices carries a stop-driving or park-outside instruction. The September 2022 XT5/XT6 camera notice, November 2022 XT4 camera notice, and February 2026 Lyriq gray-screen notice do not tell owners to stop driving. Each notice describes reduced rear visibility when the camera image is unavailable and an increased risk of a crash. The notices provide no separate continuing-driving instruction for a failed, intermittent, missing, or gray camera image; their stated corrective actions are the recall remedies.
What the free repair involves
For the September 2022 XT5/XT6 recall, dealers replace coaxial cables free of charge. For the November 2022 XT4 recall, dealers update VPM software or replace the VPM as necessary, free of charge. For the February 2026 Lyriq recall, VCU software is updated by a dealer or over the air, free of charge.
Severity at a glance
| Severity | Recalls |
|---|---|
| high | 2 |
| medium | 1 |
Models affected most
Where owners report back over prevention problems most
NHTSA owner complaints filed under back over prevention for the Cadillac models and years in this guide. Complaints are unverified reports and are not limited to the recalled defects.
| Vehicle | Back over prevention complaints |
|---|---|
| 2024 Cadillac Lyriq | 19 |
| 2020 Cadillac XT6 | 7 |
| 2021 Cadillac XT6 | 4 |
| 2021 Cadillac XT5 | 2 |
Every recall in this group
| Date | Recall | Severity |
|---|---|---|
| Feb 12, 2026 | Cadillac Lyriq Rearview Camera Screen May Go Gray | high |
| Nov 23, 2022 | Cadillac XT4 rearview camera image may go blank | medium |
| Sep 22, 2022 | Cadillac XT5, XT6, GMC Acadia Camera May Fail | high |
Common questions
Does the XT5 and XT6 camera recall cover vehicles without Surround Vision?
The September 2022 notice specifies certain 2020–2021 Cadillac XT5 and XT6 vehicles equipped with optional Surround Vision. Its stated defect involves improperly crimped rearview camera coaxial cable connectors, and its remedy is replacement of those cables.
Why can the XT4 camera image disappear?
The November 2022 notice says the video processing module may lose communication with the rearview camera in certain 2019–2020 XT4 vehicles with optional Surround Vision. Dealers update the VPM software or replace the VPM as necessary.
Can the Lyriq gray-screen recall be fixed over the air?
The February 2026 notice provides two ways to update the vehicle cockpit unit software on affected 2024 Lyriq vehicles: through a dealer or an over-the-air update. The notice expressly says the software update is free of charge.
A recall applies only to specific vehicles. Check your 17-character VIN at nhtsa.gov/recalls.