Chevrolet Equinox and GMC Terrain Rear Seat Weld Problem

NHTSA campaign 19V184000 · Reported Mar 7, 2019 · General Motors LLC

medium How serious is it? About this label

In a crash, the weak welds can increase the risk of injury for whoever is sitting in the rear right seat. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V184000
Reported to NHTSA	Mar 7, 2019
Manufacturer	General Motors LLC
Part affected	Seats
Vehicles covered	2 model/year combinations, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain Chevrolet Equinox and GMC Terrain vehicles may have a problem with the rear right seat. The bracket that holds the head restraint, the padded part at the top of the seat back, may not have enough welds holding it in place. If the vehicle is in a crash, the person sitting in that rear right seat may be more likely to be hurt. Dealers will replace the frame of that seat back free of charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is covered.
2. Contact your dealer, or call Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782, to book the seat repair.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V184000. More in how recalls work.

Affected vehicles (2)

2019 Chevrolet Equinox
2019 GMC Terrain

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chevrolet Seat Recalls Address Weak Welds and Loose Attachment Bolts · all 7 Chevrolet recalls in this area
GMC Seat Recalls Address Loose Bolts and Insufficient Welds · all 5 GMC recalls in this area

Other Chevrolet Equinox recalls

Feb 26, 2026GM vehicles may be missing the electronic owner's manuallow
Dec 21, 2023Chevy Blazer, Equinox, GMC Terrain Door Strikers May Breakhigh
May 11, 2023Chevrolet Equinox, GMC Terrain child seat anchors blocked by coatinghigh
Jan 19, 2023Chevrolet Equinox fuel pump may stall enginehigh
Dec 15, 2022Chevrolet Equinox and GMC Terrain Airbag Sensor Issuehigh
Sep 29, 2022Chevrolet Equinox, GMC Terrain Loose Driver Seat Bolthigh

All 17 Equinox recalls

Official notice

Component: SEATS
Summary: General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
Safety risk: In the event of a crash, the insufficient welds may result in an increased risk of injury for an occupant seated in the rear-right position.
Remedy: GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.