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Chevrolet Equinox rear brakes may drag and overheat

NHTSA campaign 19V704000 · Reported Oct 3, 2019 · General Motors LLC

high How serious is it? About this label

Dragging brakes may overheat the brake pads, which affects the vehicle's braking ability and increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V704000
Reported to NHTSAOct 3, 2019
ManufacturerGeneral Motors LLC
Part affectedService Brakes, Hydraulic:foundation Components:disc:caliper
Vehicles covered1 model/year combination, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

General Motors is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been built with the wrong lubricant, which can make the rubber seals swell. Swollen seals can leave the rear brakes dragging instead of releasing fully. Dealers will replace the rear brake calipers along with the brake hose gasket, brake fluid and the lubricant used between the wheel and hub. There is no charge to the owner for this work.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm whether your Equinox is included.
2. Contact a Chevrolet dealer, or Chevrolet customer service at 1-800-630-2438 (GM recall number N192270920), to schedule the repair.
3. The parts and labor are free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V704000. More in how recalls work.

Affected vehicles (1)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chevrolet Equinox recalls

All 17 Equinox recalls

Official notice

Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Summary
General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.
Safety risk
Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192270920.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.