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Toyota Sienna Rear Seat Belt Webbing Guide Defect

NHTSA campaign 21V889000 · Reported Nov 17, 2021 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

A torn seat belt may not properly protect an occupant during a crash, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V889000
Reported to NHTSANov 17, 2021
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedSeat Belts:rear/other:anchorage
Vehicles covered2 model/year combinations, model years 2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some eight-passenger Sienna vehicles may have an incorrect webbing guide installed on the outboard second-row seat belts. If the seat belt pretensioner activates, this incorrect guide may damage the seat belt webbing and cause it to tear.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact your Toyota dealer or Toyota customer service at 1-800-331-4331.
3. Replacement of the affected seat belt assemblies is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V889000. More in how recalls work.

Affected vehicles (2)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Sienna Hybrid recalls

All 9 Sienna Hybrid recalls

Official notice

Component
SEAT BELTS:REAR/OTHER:ANCHORAGE
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Sienna vehicles equipped with seating for eight passengers. An incorrect seat belt webbing guide may have been installed on the outboard second-row seat belt assemblies.
Safety risk
During seat belt pre-tensioner deployment, the incorrect webbing guide may damage the seat belt webbing, causing it to tear and increasing the risk of injury during a crash.
Remedy
Dealers will replace the outboard second-row seat belt assemblies, free of charge. Owner notification letters were mailed January 10, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 21TB08 and 21TA08.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.