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Toyota Sienna Hybrid third-row seatback bolts may be loose

NHTSA campaign 25V086000 · Reported 2025-02-13 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

The van drives normally and there is no warning to park it, but a loose seatback could mean worse injuries in a crash, so avoid seating people or child seats in the third row until it is fixed.

What's wrong, in plain English

On these Sienna Hybrid minivans, the bolts holding the seatbacks of the third-row seats may not have been tightened enough at the factory. A loose seatback may not hold a person in place in a crash, and it also affects the head restraints and the anchors used for child car seats, so the vehicles do not meet federal safety rules. A Toyota dealer will tighten the bolts for free. The repair is just tightening the bolts already in the van, so no new parts are needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Sienna Hybrid is covered by recall 25TA05. 2. Call your Toyota dealer to schedule the free bolt tightening. 3. Call Toyota customer service at 1-800-331-4331 if you have questions or did not get a letter.

Affected vehicles (5)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEATS:MID/REAR ASSEMBLY:RECLINER
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."
Safety risk
An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy
Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.