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Chrysler Pacifica Hybrid Battery Fire Risk

NHTSA campaign 23V753000 · Reported Nov 9, 2023 · Chrysler (FCA US, LLC)

critical How serious is it? About this label

A fire while parked or driving can increase the risk of injury. Owners are told to park outside and away from structures until the recall repair is complete.

⚠ Park outside, away from buildings — fire risk. See all such recalls.

Key facts

NHTSA campaign number23V753000
Reported to NHTSANov 9, 2023
ManufacturerChrysler (FCA US, LLC)
Part affectedElectrical System:12v/24v/48v Battery
Vehicles covered1 model/year combination, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryYes — fire risk
RepairFree at any franchised dealer

What's wrong, in plain English

A part called the 12-volt battery isolator post may have been installed incorrectly. This can cause an electrical short, which can lead to a fire while the vehicle is parked or being driven.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a dealer, or FCA US customer service at 1-800-853-1403.
3. The repair is free. Park outside and away from structures until the recall repair is complete.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V753000. More in how recalls work.

Affected vehicles (1)

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chrysler Pacifica recalls

All 35 Pacifica recalls

Official notice

Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Safety risk
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.