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Chevy Equinox, GMC Terrain Tires May Separate

NHTSA campaign 21V612000 · Reported Aug 5, 2021 · General Motors, LLC

high How serious is it? About this label

Tread separating from a tire can cause a loss of vehicle control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V612000
Reported to NHTSA	Aug 5, 2021
Manufacturer	General Motors, LLC
Part affected	Tires
Vehicles covered	3 model/year combinations, model years 2021–2022
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

These vehicles come equipped with certain Hankook tires. Some of these tires may not have been manufactured with enough curative agent, a material used in making the tire. Because of this shortage, the tread on the tire can separate from the rest of the tire while the vehicle is being driven, rather than staying bonded to it as it should.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Contact a Chevrolet dealer (1-800-222-1020) or GMC dealer (1-800-462-8782) to have your tire DOT numbers inspected. 3. Any affected tires will be replaced free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V612000. More in how recalls work.

Affected vehicles (3)

2021 Chevrolet Equinox
2021 GMC Terrain
2022 Chevrolet Equinox

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chevrolet Tire Recalls Address Tread Separation and Spare Compatibility · all 10 Chevrolet recalls in this area
GMC Tire Recalls Cover Tread Separation and Spare Tire Compatibility · all 7 GMC recalls in this area

Other Chevrolet Equinox recalls

Feb 26, 2026GM vehicles may be missing the electronic owner's manuallow
Dec 21, 2023Chevy Blazer, Equinox, GMC Terrain Door Strikers May Breakhigh
May 11, 2023Chevrolet Equinox, GMC Terrain child seat anchors blocked by coatinghigh
Jan 19, 2023Chevrolet Equinox fuel pump may stall enginehigh
Dec 15, 2022Chevrolet Equinox and GMC Terrain Airbag Sensor Issuehigh
Sep 29, 2022Chevrolet Equinox, GMC Terrain Loose Driver Seat Bolthigh

All 17 Equinox recalls

Official notice

Component: TIRES
Summary: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Safety risk: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.