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Mercedes-Benz Suspension Recalls Involving Sprinter Handling and Axle Support
Sprinter vans feature in three of these four Mercedes-Benz suspension recalls, with two notices focused on certain 2019 vehicles. One concerns missing additional chassis stabilization required for cargo capacity; the other concerns incorrect shims between the rear axle and leaf springs. Both notices describe possible effects on handling. A separate recall covers certain 2023-2024 Sprinters whose rear axle spring U-bolts may have reduced strength due to improper heat-treatment, allowing axle movement. The passenger vehicle notice covers certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. Their front axle integral carrier may corrode and fail, potentially causing loss of steering control.
Warning signs to watch for
- Affected vehicle handling: July 2020 Sprinter missing chassis stabilization and incorrect rear leaf spring shim recalls.
- Loss of steering control: December 2021 front axle integral carrier recall.
- Rear axle movement and loss of vehicle control: July 2024 Sprinter spring U-bolt recall.
Can you keep driving? What the notices say
The notices do not tell owners to stop driving for the July 27, 2020 Sprinter missing additional chassis stabilization recall or the separate July 27, 2020 Sprinter incorrect rear leaf spring shim recall. They also do not tell owners to stop driving for the December 17, 2021 front axle integral carrier corrosion recall or the July 9, 2024 Sprinter rear axle spring U-bolt recall. None of these listed suspension notices gives a stop-driving or park-outside instruction.
What the free repair involves
Repairs are free. The stabilization remedy replaces the front stabilizer bar and rear shock absorbers and adds a rear stabilizer bar. The shim remedy replaces both shims, renews spring brackets, checks and renews rubber buffers if necessary, and adjusts headlamps. Dealers inspect and replace integral carriers as necessary for the corrosion recall, and replace U-bolts for the axle recall.
Severity at a glance
| Severity | Recalls |
|---|---|
| high | 4 |
Models affected most
Where owners report suspension problems most
NHTSA owner complaints filed under suspension for the Mercedes-Benz models and years in this guide. Complaints are unverified reports and are not limited to the recalled defects.
| Vehicle | Suspension complaints |
|---|---|
| 2021 Mercedes-Benz AMG GLB35 | 1 |
Every recall in this group
| Date | Recall | Severity |
|---|---|---|
| Jul 9, 2024 | Mercedes-Benz Sprinter Rear Axle Bolts May Fail | high |
| Dec 17, 2021 | Mercedes GLB35 Front Axle Carrier May Corrode | high |
| Jul 27, 2020 | Mercedes Sprinter Vans Missing Extra Chassis Stabilization | high |
| Jul 27, 2020 | Mercedes Sprinter Vans Incorrect Rear Leaf Spring Shims | high |
Common questions
What does the Sprinter chassis stabilization repair include?
For the July 27, 2020 missing stabilization recall affecting certain 2019 Sprinters, dealers replace the front axle stabilizer bar, replace rear shock absorbers, and install a rear axle stabilizer bar. The notice states that this chassis upgrade is free.
Why does the Sprinter leaf spring shim repair include headlamp adjustment?
The notice lists headlamp adjustment as part of the remedy but does not explain why it is included. Dealers also replace shims on both sides, renew spring brackets, and check rubber buffers for wear, renewing them if necessary, free of charge.
Which vehicles have the front axle carrier corrosion recall?
The December 17, 2021 notice covers certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. It describes corrosion that can cause integral carrier failure and loss of steering control. Dealers inspect and replace the carrier as necessary, free of charge.
A recall applies only to specific vehicles. Check your 17-character VIN at nhtsa.gov/recalls.