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9 recalls covering model years 2018. To check whether your vehicle is affected, look up your 17-character VIN at nhtsa.gov/recalls — a recall may apply only to some vehicles of a given year.
The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak. This affects certain Mercedes-Benz and Freightliner Sprinter van models. Dealers will check the power steering return line connections and correct them as needed, free of charge.
Some Sprinter vans left the factory without a label on the spare tire that lists its maximum speed. Without this label, a driver may not know how fast the spare tire is rated to go and could end up driving faster than it can safely handle. Driving the spare tire too fast increases the chance that the tire could fail while the vehicle is being driven. Dealers will attach the correct speed label to the spare wheel.
Mercedes-Benz is recalling certain Sprinter vans. The label for the spare tire lists the top speed only in kilometers per hour, showing 55, instead of listing it as 34 miles per hour. A driver reading that label could take the number as miles per hour and drive faster on the spare tire than the tire is built to handle. Dealers will put on a corrected label that shows the top speed in miles per hour, free of charge.
Some Sprinter and Metris vans left the reassembly plant without a final quality inspection of safety-related parts and bolt connections. Because that inspection was skipped, some parts or bolts may not have been properly checked before the vehicle was delivered, creating unknown safety risks.
On some Mercedes-Benz and Freightliner Sprinter vans, the airbag system may never have been turned on after the vehicle was built. Because the system was not activated, the airbags may not work as intended. This means the vehicle does not meet the federal safety standard for occupant crash protection.
On some 2018 and 2019 Mercedes-Benz and Freightliner Sprinter vans, the screw holding the upper hood catch in place may not have been tightened correctly. Because of this, factors like driving speed, wind, and road conditions could cause the hood to pop open while the van is being driven. Dealers will check the screw connection and tighten it as needed, free of charge.
Some Mercedes-Benz and Freightliner Sprinter vans were built with the wrong type of glass in their rear side windows. The windows are made of a single layer of safety glass instead of the laminated safety glass they are supposed to have. In a side-impact crash or a rollover, this type of glass may not hold together and protect rear-seat occupants from being ejected from the vehicle as well as laminated glass would.
Certain Mercedes-Benz Sprinter and Metris vans left the reassembly plant without a final quality inspection of safety-related parts and bolted connections. Because this inspection was not done, there could be parts or bolts on these vans that are loose or not properly secured, and this may not have been caught before the vehicle was delivered to its owner.
Certain Sprinter vans have right-side door latches that were built with incorrect parts. Because of this, when the doors are unlocked electronically, the right-side doors may not be able to be opened, either from inside or from outside the vehicle.
Complaints owners have filed with NHTSA about the Mercedes-Benz Sprinter 2500. These are unverified reports; better-selling years collect more.
| Model year | Complaints | Crashes | Fires | Injuries |
|---|---|---|---|---|
| 2018 | 14 | 0 | 0 | 0 |
NHTSA lists 9 safety recalls covering the 2018 Mercedes-Benz Sprinter 2500. 5 of them are rated high or critical on this site. The most recent is "Mercedes-Benz, Freightliner Sprinter Power Steering Hoses May Leak" (NHTSA campaign 20V663000), reported Oct 28, 2020.
No. None of the 9 Mercedes-Benz Sprinter 2500 recalls on file carries a do-not-drive or park-outside advisory from NHTSA.
Enter your 17-character VIN at nhtsa.gov/recalls. A recall often applies to only some vehicles of a model year, and the VIN lookup shows the ones still unrepaired on your car. Recall repairs are free at any franchised Mercedes-Benz dealer, including for second owners.
Recalls and complaint record for one model year at a time: